Shipping policy

Shipping Policy

Order Processing

Orders are processed within 1–3 business days after payment is confirmed. You will receive an email confirmation with your order details once your purchase is placed.

Estimated Delivery Time

Estimated delivery time is 10–20 business days from the date your order is shipped. Please note that delivery times may vary due to customs processing, seasonal demand, or carrier delays beyond our control.

Shipping Destinations

We currently ship to the United States and select international destinations. Shipping availability and rates are displayed at checkout before you complete your purchase.

Shipping Costs

Shipping costs vary by product and destination and are calculated transparently at checkout before payment.

Order Tracking

Once your order ships, you will receive a tracking number by email when available, so you can follow your package’s journey.

Customs & Import Duties

International orders may be subject to customs duties and import taxes upon arrival. These fees are the responsibility of the buyer and are not included in the product price or shipping cost.

Returned Packages

If a package is returned due to an incorrect address, customs rejection, or other buyer-related reasons, the cost of re-shipping will be the customer’s responsibility.

Lost Packages

In the rare event that a package is confirmed lost, we will review each case individually and work with you to find the best resolution.

Contact

For any shipping questions, contact us at hello@utilixdaily.com.